Ingham County Broadband Survey- Complete By June 3

From Ingham County and Merit Network:

Dear Ingham County Resident,

Now, more than ever, broadband Internet is essential to those who work, reside, and play in Ingham County. In some areas of our community, high speed Internet is unreliable or not available. In order to bridge this digital divide, Ingham County needs to gain a better picture of which properties do not have Internet access in our area. For this, we need your help!

The County has partnered with Merit Network to create a survey to gather this valuable information. Your response is very important to the future of connectivity in our community. The information you provide will only be used to explore broadband access options and will not be sold. Understanding which households are connected to the Internet at broadband speeds (25/3 mbps) is the critical first step towards addressing needs in our area.

We need your response by June 3rd, 2022. All households should complete this survey whether you pay for Internet access at your property or not. If you do not pay for Internet access at this property, we understand you may not have all of the information necessary to answer each question; please answer to the best of your ability. The survey can be accessed at

If you don’t have Internet service, please visit the webpage on a cellular web browser or text @moon to 1-855-613-1746. If you would like to request a paper survey, please call 517-676-7206.

For questions concerning this survey please contact:

Rachel Prettenhofer

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